A website maintenance agency keeps your site updated, backed up and secure on a regular schedule. Work includes software updates, content edits, speed checks and backups. A managed service adds a review step so nothing goes live unchecked.
A website maintenance agency keeps your site updated, backed up and working on a regular schedule. It handles the routine work — software updates, backups, speed checks, content edits — so you do not need to think about it. The key difference between a good maintenance agency and an unreliable one is whether someone checks the result before marking a task done.
What a website maintenance agency includes
- Software updates. CMS core, plugins and themes updated on a regular schedule.
- Backups. A weekly backup stored off the server, so you can restore if something goes wrong.
- Content edits. Text changes, new pages, image swaps and product updates as you request them.
- Speed check. A monthly check that pages load in under three seconds.
- Broken links. Monthly scan for 404 errors and redirects that need fixing.
- Report. A short summary of what was done and the hours used.
Why regular maintenance matters
Outdated plugins and themes are the most common cause of WordPress hacks and slow load times. A site that loads in four seconds converts roughly half as well as one that loads in two. Monthly maintenance prevents both problems without needing a developer on call. Read our website maintenance checklist for a full task list.
Agency vs freelancer vs managed service
How to choose a website maintenance agency
- Ask what is in the plan and what is extra (most charge separately for large redesigns or emergency fixes).
- Confirm where backups are stored and how fast you can restore from them.
- Ask who reviews updates before they go live — a team lead check prevents a bad plugin update from breaking the site.
- Check whether content edits are included or billed separately.
- Look for a monthly rolling arrangement, not a long contract.
Where AI helps
Your web assistant is a trained person. AI helps draft content edits and flag slow-loading pages. A person checks every change, and a team lead reviews it before it goes live on your site.
What it costs
A managed website maintenance service charges from $5.62 an hour for a dedicated assistant, or $12 an hour for pay-as-you-go hours that never expire. Traditional agencies typically charge $100 to $250 a month for a basic plan, which covers limited hours. See the website maintenance service, the pricing page and the website maintenance guide for detail.
Ready to hand off your updates? See pricing or start for $1.
Frequently asked questions
What does a website maintenance agency do?
A website maintenance agency updates your CMS and plugins, makes content changes, runs backups, checks for broken links and monitors site speed on a regular schedule.
How much does a website maintenance agency charge?
A managed website maintenance service like MyRemoteVA charges from $5.62 an hour for a dedicated helper, or $12 an hour pay-as-you-go. Traditional agencies typically charge $100 to $250 a month for a basic plan.
Do I need a website maintenance agency?
You need regular maintenance if your site runs a CMS like WordPress or Shopify. Outdated plugins and themes are the leading cause of hacks and slow load times. Monthly maintenance prevents both.
What is included in a website maintenance plan?
A typical plan includes software and plugin updates, a weekly backup, a monthly speed check, content edits you request and a short report of what was done.
What is doing this yourself costing you?
Doing it yourself: $2,165 a month of your time.
The same hours at our $12/hr pay-as-you-go rate: $520. Dedicated plans start at $5.62/hr.
Simple maths from the numbers you enter. It assumes a VA can take on those hours.
Start for $1Written by the MyRemoteVA team. Search-trend figures come from Google Trends. Prices shown are our current plans. Last updated October 6, 2026. Questions or corrections? Contact us.