An ecommerce virtual assistant who keeps your store running while you build.
An ecommerce virtual assistant for listings, inventory, order fulfilment and returns — handled by a Shopify virtual assistant or Amazon virtual assistant fluent in Seller Central and multi-channel operations.
What a ecommerce VA takes off your plate.
Stock runs out without warning
Best-sellers go out of stock and ad spend keeps running.
Listings drift out of date
Prices, images and variants don't match across channels.
Orders wait for you
Fulfilment stalls every time the founder is busy.
Tasks your ecommerce VA handles every week.
Every ecommerce VA is matched to your platform stack — Shopify, Amazon, Etsy — before touching a single listing. Whether you need a Shopify virtual assistant, an Amazon virtual assistant, or both, onboarding starts with a walkthrough of your current catalog.
Ecommerce virtual assistant: listing management
Product listings created, optimised and kept accurate across channels.
Inventory tracking
Stock levels monitored, reorder points flagged before you sell out.
Order fulfilment
Orders processed, packing slips generated, carriers coordinated.
Returns & exchanges
Return requests processed against policy, refunds issued on time.
Catalog & pricing updates
Seasonal pricing, bundles and promotions kept current across the store.
Review & feedback monitoring
Product reviews tracked and flagged for quality or fulfilment issues.
From sign-up to a working ecommerce VA the same day.
Tell us the work
A short call or form: your tasks, tools and time zone.
Meet your VA today
We match a vetted ecommerce VA from our standby pool. No recruiting wait.
Track it in your portal
Watch tasks move to done, see hours used, and chat with your VA. A team lead reviews every task.
Ecommerce VA pricing, from $5.62/hr.
The same rates apply to every service. Unused hours roll over on every plan.
Forever Free: 1 hour of real work every month for a $1 platform fee. New registrations only.
Start for $1Monthly blocks from 3 to 60 hours. Or pay-as-you-go at $12/hr, hours never expire.
See all blocksYour own full-time ecommerce VA: 3 hours a month, $5.62/hr. Part-time 80 hours: $500.
Get a dedicated VABuilt for online stores scaling past founder-only ops.
Every ecommerce VA is matched to your tools and time zone before the first hour is billed.
Shopify stores past founder-only ops
Order volume means daily fulfilment can't stay a one-person job.
Amazon sellers managing multiple SKUs
Listings, inventory and reviews need consistent daily attention.
Multi-channel brands
Keeping Shopify, Amazon and Etsy in sync without a dedicated ops hire.
“The professionalism and quality — even on the Forever Free plan — is a goldmine for small businesses.”
Questions about hiring a ecommerce VA.
Which ecommerce platforms do you support?
Shopify, Amazon Seller Central, Etsy and WooCommerce.
Can an ecommerce VA handle returns?
Yes, within your return policy, including refunds and exchanges.
How fast can my ecommerce VA start?
The same day. We keep a standby pool of vetted VAs, so there is no recruiting wait on hourly, quarterly or dedicated plans.
Is my ecommerce VA a real person?
Yes. Every ecommerce VA is a trained human with expertise in this field. They use AI to work faster, then rewrite and check the output, so your work is original and never generic.
How do I get started and send tasks?
Register and pick a plan. New registrations can start for $1 a month, which adds one hour every month. Then send tasks through your client portal, by email, from your own CRM, or on WhatsApp.
How do I track the work?
Your client portal shows live task status, hours used and left, chat on each task, and every file and report in one place. A team lead reviews each task before it reaches you.
Show 10 more questions
What does a ecommerce VA do?
A ecommerce VA takes repeat work off your desk and does it for you. Common tasks are ecommerce virtual assistant: listing management, inventory tracking, order fulfilment, returns & exchanges. A team lead reviews each task before it reaches you.
What tasks can a ecommerce VA handle?
A ecommerce VA can handle ecommerce virtual assistant: listing management, inventory tracking, order fulfilment, returns & exchanges, catalog & pricing updates, review & feedback monitoring. Send tasks by portal, email, your own CRM or WhatsApp.
Which tools does a ecommerce VA use?
A ecommerce VA works in the tools you already use, such as Shopify, Amazon, Inventory, Fulfilment, Returns, Pricing, Reviews. You share access with limited permissions and remove it when the work ends.
How much does a ecommerce VA cost per hour?
From $5.62 an hour on a full-time dedicated plan, which is 160 hours for $899 a month. Monthly hourly blocks start at $33 for 3 hours, and pay-as-you-go is $12 an hour for any number of hours. Monthly plans cost less per hour.
Is a ecommerce VA worth it for a small business?
Yes, when repeat tasks take hours you would rather spend on sales or strategy. Start with one task and a small block of hours, review the work, then add more.
How do I know my ecommerce VA is doing good work?
A team lead reviews every task before it reaches you. You also see task status, hours used and files in your client portal, and you can spot-check any item and send notes.
What happens if my ecommerce VA is unavailable?
A standby ecommerce VA from our pool steps in, so your work does not wait. You do not need to find a replacement yourself.
Can a ecommerce VA work my hours in the US, UK, Canada, UAE, Australia or New Zealand?
Yes. Our team is based in Kerala, India, and shifts are planned to cover your working day. Tell us your hours and time zone at sign-up and we match them.
Can I try a ecommerce VA before committing?
Yes. New registrations can start for $1 a month, which adds one hour every month. You can also buy pay-as-you-go hours at $12 an hour with no monthly commitment.
Do unused hours roll over?
Yes. Unused hours on our plans roll over, and pay-as-you-go hours never expire.
More on hiring a ecommerce VA.
The Ecommerce Virtual Assistant Checklist
An ecommerce virtual assistant handles listings, inventory, order fulfilment and returns for an online store. Before Q4, hand off all four so stock alerts, shipping issues and refunds get handled daily, not when the founder finds time.
Read the guide7 Signs You Need a Social Media Virtual Assistant
You need a social media virtual assistant when you post in bursts, leave comments unanswered, have no reporting, or spend evenings making content. If three or more of those apply, hand off posting and community management first.
Read the guideShopify Virtual Assistant: Tasks to Hand Off First
A Shopify virtual assistant handles the daily store work: uploading products, checking orders, answering customer messages and updating stock. Hand off the repeat tasks first, keep pricing and strategy with you, and start with a small test week.
Read the guideOutsource Ecommerce Operations: What to Hand Off and Keep
To outsource ecommerce operations, hand off product listings, order handling, returns and customer messages, and keep pricing, suppliers and brand decisions with you. Start with one workflow, give the team store access with limited permissions and review results weekly.
Read the guideEtsy Virtual Assistant: Tasks, Cost and How to Start
An Etsy virtual assistant handles listings, Etsy SEO, customer messages and order management, so sellers spend more time making and less on admin. Give access through Etsy's own Shop Members feature, never your password, and start with one task.
Read the guideAmazon Virtual Assistant: Seller Central Tasks to Hand Off First
An Amazon virtual assistant works inside Seller Central: listings, Buy Box checks, FBA shipment plans and review tracking. Hand off the repeat tasks first, keep pricing strategy with you, and give access through Seller Central's own user permissions, not your login.
Read the guideHow many hours would you hand off?
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