Hire Virtual Assistant for Health Services Admin for $4/Hour.

Get Skilled, Fully Managed Remote VA with Dedicated Support and Advanced AI Expertise at an Affordable Price. ✔️Dedicated Assistant. ✔️Hours-Rollover. ❌No Contract

Our Health Services Admin Suite

Precision support for founders, CEOs, and busy professionals.

Patient Scheduling

A perfectly coordinated clinic calendar.

📅 Appointment Management: We manage your EHR/PMS calendar, handling bookings, cancellations, and rescheduling to ensure your practitioners’ time is fully optimized.

📲 Automated Reminders: Our VAs set up and monitor text and email reminders, significantly reducing no-show rates and keeping your waiting room moving.

📝 New Patient Intake: We handle the initial outreach, ensuring new patients have all the necessary digital forms and directions before they arrive for their first visit.

Insurance Verification

Eliminate billing surprises and claim denials.

📞 Coverage Checks: We contact insurance providers to verify patient benefits, co-pays, and deductibles before the appointment takes place.

📂 Prior Authorizations: Our VAs manage the paperwork and follow-ups required for prior authorizations, ensuring treatments aren’t delayed by administrative red tape.

🔍 Eligibility Tracking: We maintain up-to-date records of patient coverage, flagging any expired or inactive policies to your front-desk team in real-time.

Medical Billing Support

Streamlined revenue cycle management.

🧾 Claim Scrubbing: We review patient records and codes for errors before submission, reducing the likelihood of denials and speeding up your reimbursement cycle.

📊 Payment Posting: Our VAs assist in recording payments and reconciling patient accounts, ensuring your financial records are accurate and up-to-date.

📩 Patient Statement Follow-up: We handle the gentle communication regarding outstanding balances, helping patients understand their statements and payment options.

Practitioner Support

Freeing up clinicians to focus on care.

📨 Referral Management: We track and coordinate outgoing and incoming referrals, ensuring all specialist reports and clinical notes are filed in the patient record.

⌨️ Document Transcription: Our VAs can assist in transcribing or formatting clinical notes and summaries, ensuring your documentation remains thorough and compliant.

💊 Prescription Refill Coordination: We manage incoming pharmacy requests, organizing them for practitioner review and ensuring patient records reflect the latest updates.

FAQ

Clear answers to help you make the right decision.

How do you ensure HIPAA compliance and patient data security?

Security is paramount in healthcare. We utilize encrypted password managers and follow strict data privacy protocols. Our VAs only operate within the secure sub-user permissions you grant in your EHR/PMS, ensuring Patient Scheduling and Insurance Verification remain fully compliant.

Which EHR or Practice Management Systems are your VAs proficient in?

Our VAs are “platform agnostic” and ready to work in your ecosystem. We have specialists in Jane, SimplePractice, DrChrono, Athenahealth, and Elation. If you use a different system, we can adapt to your workflow immediately.

Will the VA handle direct phone calls with patients for scheduling?

Our VAs primarily focus on digital Patient Scheduling and administrative support. While they can handle outbound coordination and “click-to-call” follow-ups through your VOIP system, they are most efficient at managing your digital inbox and PMS portals.

How is “emergency work” handled for urgent schedule changes or clinic outages?

You can create a task on our dashboard and the team will review and start processing utilizing the team, even when the dedicated VA’s shift is not started yet. We prioritize urgent Patient Scheduling to keep your clinic running smoothly.

Can I “trial” an assistant for a one-time Insurance Verification project?

Yes. We offer a free forever plan that offers 1 hour free every month. This is an ideal way to test our Insurance Verification or Medical Billing Support quality before committing to an ongoing plan.

Does the VA assist with ICD-10 or CPT coding for medical billing?

As part of Medical Billing Support, our VAs can assist in cross-referencing and claim scrubbing. While they are highly skilled in administrative billing tasks, we recommend a final review by a certified coder for complex clinical cases.

How do the “AI Skills” benefit my medical practice administration?

Our VAs use AI to summarize long medical reports for Practitioner Support, automate patient reminders, and draft faster insurance follow-ups. This results in 2x the output for the same $4/hr investment while reducing human error.

Which project management tools do your Medical Admin VAs use to coordinate with me?

We work within your tools, including Slack, Monday.com, ClickUp, Asana, and Trello. If you don’t have a system yet, we can help you build one or you can use your My Remote VA dashboard for task management.